Thursday, February 1, 2018

Two writing, three in mind: unexpected surcharges to the tour

Year after year, with the onset of the active season, tourists ask us to travel agents, the same issue - the additional payments to the tours. It is often claimed the tour operator the price of tickets because of the additional cost increases very much. So what constitutes the major additions to the tour and why they are not directly included in the price, as are the individual items?

 Two writing, three in mind: unexpected surcharges to the tour

That's quite fresh feedback from my colleagues on the work of a travel agent for a major tour operator in Turkey. Tourists find themselves in the online price of tickets to 57447 ​​rubles., And in the end because the price was co-payments - 72 119 rubles, or about 25% higher. Just tour operators in search engines indicate a minimum price of tourist package, attracting tourists. And when the "client is ripe" and ready to book, then float surcharges to the tour, the travel agent who must somehow explain and tourist morally and financially "to understand." This compares with the policy of sales in the showrooms where indicated price of the car as standard, but for air conditioning or seat heating, for example, have to pay extra. But if the car without any additional options, you can still buy it and go, the tourism without making additional payments trip can not take place (it is a ready-made package tours).

The base price of the tour package is formed of airfare, accommodation and meals in your hotel, transfer from airport to hotel and back, health insurance. What we have above?

Fuel Surcharge

"Here it is, the aching tooth! "- So may respond to a fuel surcharge, most travel agents. The very essence of surcharges for fuel arose when air carriers together with tour operators began to massively raise charter flights to popular tourist destinations. Normally a contract for charter flights is for the whole season, but then determined and put into the package tour ticket price. And the airline expects fuel surcharge based on the average value of possible fluctuations in the price of kerosene during the season. This fee is required for the tour, ranging from 40 to 150 conventional units (dollars or euros) per person. Typically, tour operators on your site up the table, where painted all fuel surcharges, depending on the direction (of the country), common in the region (where the flight takes place), seasonality, etc.

But not always the availability of fuel surcharges for the tour operator explained by the needs and conditions of the air carrier .  Many travel agencies have charter flights and employ blocks of seats on scheduled flights, and still put a fuel surcharge .  Firstly, because they provide extra income Statement .  It seems like a small amount, but with all the tourists, "accumulates" a good idea .  Secondly, in package tours lay the minimum fare for flight ticket, and then when they can not provide a flight on the value stated in the tour package, announced surcharges .  Sometimes they do not even "name-calling" fuel surcharges, and so designate - surcharges for flight .  And in this case, the price of extortion can be quite inadequate - and 250, and 300 have . e .  person .  As an example - the direction of the Arab Emirates, where tour operators lay the minimum fare airline Emirates, and then raise the price to provide flight .  Pre-calculate the surcharge because once included in the tour is unlikely, so it is a plus to the cost of the permit .

No travel agent or tourist fuel surcharge can not be avoided, if it is declared as a mandatory extra charge for the tour. The only way out - with your travel agent to find a travel agent tour, which is more than fair pricing and fuel surcharges will be charged. Perhaps the price of the tour package he will have a little higher (some risks are still to be laid down in the permit), but the output will turn out better than the tour operator with "extortion."

 Two writing, three in mind: unexpected surcharges to the tour

Specification of flight


Another cunning marketing move some tour operators and additional costs for tourists .  The fact that on some popular routes (Turkey, Egypt, Greece, Cyprus, etc. . ) Makes several charter and scheduled flights a day, the airlines of different levels and is not always a comfortable departure time, arrival .  And so it began to offer this service as "concretization Flight": paying from 25-30 . e .  person, you can select the specific flight of the available potential .  Extra optional (because directly and is not included in the tour package), but, in my view, voluntary-compulsory .  Because if you do not pay for the specification, then it is likely to be the most inconvenient time for flights .  In addition, there were cases when tourists "without specifying" sit on different flights, even though they were flying family or .  Prove in this case it is unlikely that it will turn out - you will be provided with the same flight on a certain day, that is the conditions of the tour are made .  Well at least that the surcharge for flights specification submitted by our tour operators are not massively, and most allow free to choose available at time of booking flights .  I draw your attention that the fee specification flight does not mean that he will not be arrested and will leave on time .  But it claims, rather, to the air carrier, so it's a different story .

Insurance on his own recognizance


Additional payment for the tour, which we have already discussed in previous editions of the blog.

Travel cancellation expenses considered to be voluntary, but it happens that a tourist does not assess their risks to health or the visa history and refuses additional costs, and then the problems begin and scandals. Here are some travel agencies and insurance on his own recognizance made mandatory surcharge for the tour. It is worth it is inexpensive - from 15 USD person, but also includes minimum risks (usually serious health problems, with the room in a hospital). So if the travel company said the mandatory surcharge for "house arrest", then I recommend to make the insurance in the extended version - if you do not care to pay more, so allow for more risk.

Changes in booking the tour


This surcharge will be charged in the case of tour operators, if a tourist is changing the essential conditions of the tour. For example, changes the hotel room category, a fellow traveler, etc. Additional payment for the reservation is 10 USD and higher. Immediately it is impossible to predict, because it is also not previously included in the tour package.

Changes in the conditions of the tour is considered to rebook, ie cancellation of the old and the design of new applications. Another hotel or room category it is necessary to confirm once again, cheap rewrite another companion, and it is all the work of the tour operator, which involved staff.

Sometimes, however, the substitution of one letter in the name, or the names of tourist numbers in the passport data is also considered a change of reservation (although this is a technical point) and "punished" surcharge. But it is rather a disciplinary measure for tourists and travel agents - must be careful when providing data and reservations.

There is also a variety of additional payments to the tours, for example, for food on a cruise ship or hotel accommodation in the city center in a bus tour. But this specific charges caused by the views of the tour. Not included in the package tour and visa (visa fee), just because someone she could be in there, and someone will issue its own, without the involvement of the tour operator.

In any case - be careful, specify all additional payments in advance, consult with your travel agent and estimate the final cost of the tour. Who owns the information - owns situation. Fewer surprises you with additional payments, and more positive from a good holiday!



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